![]() We reserve the right to limit quantities to orders.Īutomated purchases will be subject to cancelation and incur a 20% restock fee. This is due to the large volume of orders we receive during these periods. The following policies apply on launch days only. Refused packages are not considered a return and will not be accepted. Refusal to pay customs or duties does not constitute a valid return and will not be accepted. These fees are the responsibility of the buyer. Orders over $350 receive free shipping.ĭuties and Taxes vary depending on which country you live in. Transit time takes up to 5 business days depending on the destination. ![]() International orders ship via FedEx Economy. Domestic Orders over $150 receive free shipping. Hair accessories and socks have the option to ship USPS First Class Mail for $3.50. This rate is determined by weight your shipment will be upgraded to UPS once it reaches a certain weight. Please email and we will be in touch during studio working hours, Monday through Friday between 9 am and 2 pm eastern standard time.ĭomestic orders ship via UPS. We welcome all questions and do our best to answer all inquires in a timely manner. For example, if your 5yr old is right in the middle of size 4 & size 6, you can buy based on the ease and length you or your child prefer. You should use our height and measurement chart to select the best size, taking into account any preferences. We offer sweaters and essentials in skip sizing 1, 2, 4, 6, 8, 10 & 12. The stretch in our knits lends itself to a more relaxed size range. We do not suggest sizing up you can be confident all sizes have the right amount of room for wear now and wear longer. You should use our chart to find your child’s size based on their current height and measurements. Strap lengths, body lengths, and widths follow growth and create consistency in fit across all of our styles. We use industry body charts to analyze body growth at the different stages of life. Our size guide shows you how to use your child’s height and measurements to find a true fit.įor woven styles we offer individual sizes from 1-6 years and sizes 7, 8, 10 & 12 for older children. Approximate ages are also provided for your reference. Based on height in centimeters, it is consistent with European children’s clothing sizing. The item should be in its original packaging.Our size system offers an individualized and inclusive fit. The item you purchase must be in its original packaging and be unused. If it's been longer than 30 days since the date you made your purchase and we're unable to offer you a complete refund or exchange. It is possible that your order may be out of stock after the order has been placed. ![]() The levels of stock can change at any given time. The inventory is always changing, and is not completely managed by us because of the involvement of many parties including the factory and our warehouse. The delivery time is between 3 and 7 working days. Currently, most orders are shipped within 48-hours. We will thoroughly inspect all items ordered before shipping. Great paired with Soor Ploom's Birdie Tunic in Natural or Bacabuche Cross Back Tank in White. Note: Orders containing more than one item are assigned a particular processing period depending on the specific product. Versatile harem pant in a luxe, neutral linen. Warehouses and distribution centers can be found in Europe as well as the USA. ![]() The fact that we are committed to becoming the biggest online retailer in the World is evident. Everyday we deliver hundreds of packages to our customers from all over the world. Before shipment, all items are carefully examined and secured. Our warehouse personnel are well educated and will package your goods in accordance with the exact and precise specifications. Our long-standing relationships with UPS FedEx DHL and other international carriers gives us the ability to provide an array of shipping services.
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